CUSTOMER SUPPORT

(Translated by Google) I booked with Greek Ferries again; you can do that online, but this time I made the reservation by phone. Josephine Vooren handled the booking process correctly, very friendly, professional, and without any hassle. In short, I'm a satisfied customer with an excellent experience, and I highly recommend Greek Ferries.(Original)Weer gereserveerd bij Greek Ferries; dat kan online, maar ik heb het nu gedaan via telefonisch contact. De afhandeling van de reservering door Josephine Vooren ging correct, heel vriendelijk professioneel en zonder omwegen. Kortom ik ben weer zoals eerder een tevreden klant met een prima ervaring en Greek Ferries is absoluut een aanrader.

(Translated by Google) Very quick responses and a good offer! Thank you(Original)Sehr schnelle Antworten und gutes Angebot! Danke

(Translated by Google) Friendly, fast, and uncomplicated service.Would gladly use again.(Original)Freundliche , schnelle und unkomplizierte Dienstleistung.Gerne immer wieder nutzen.

(Translated by Google) I am very satisfied with Greekferries. I would recommend them.(Original)Ich bin mit Greekferries sehr zufrieden. Ich empfehle es weiterhin

(Translated by Google) Very friendly - quick response - would gladly use again!!!(Original)Sehr freundlich - schnelle Reaktion - immer wieder gerne!!!

(Translated by Google) We have been customers for years and have always received expert and very friendly advice.(Original)Sind seit Jahren Kunden und wurden immer fachkundig und sehr freundlichen beraten.

(Translated by Google) We have been booking our ferries with Greekferries for several years now and it has always been perfect. Mr. Loïc Bonneau is very available and responsive.(Original)cela fait plusieurs années que nous réservons nos ferry par Greekferries et à chaque fois c'est parfait. M Bonneau Loïc est très disponibles et réactifs .

(Translated by Google) Booked the ferry to Greece again for the umpteenth time.Always use Greekferry's very easy-to-use website and quickly arranged.Josephine Vooren responds very quickly to your booking and, if needed, offers excellent help and information. She's also very easy to reach by phone.Top-notch service every year.Fred van Mook(Original)Voor de zoveelste keer weer de ferry naar Griekenland geboekt.Altijd weer bij Greekferry’s zeer gemakkelijke site en snel geregeld.Josephine Vooren reageert zeer snel op je boeking en indien nodig biedt ze zeer goede hulp en info, ze is ook telefonisch zeer goed bereikbaar.Ieder jaar weer top service.Fred van Mook

Greekferries Club:
Hartelijk dank voor uw mooie en uitgebreide review, meneer Van Mook. Wat fijn om te lezen dat u al zo vaak via Greekferries boekt en onze website als gemakkelijk en snel ervaart. Uw vriendelijke woorden over de service en bereikbaarheid van Josephine geven wij met veel plezier aan haar door. We stellen uw vertrouwen en loyaliteit zeer op prijs en kijken ernaar uit u ook volgend jaar weer van dienst te mogen zijn.

(Translated by Google) Booked through Greece Ferries for the first time, which meant making two separate bookings, and only mentioning ANWB membership on one. The next day, I received an email about this; the booking was changed to a return trip (cheaper) and included an ANWB discount. The fact that Greek Ferries themselves noticed and handled this is, in my opinion, a testament to their excellent service. Fantastic!(Original)Voor t eerst geboekt via Greece Ferries, daardoor 2 losse boekingen gemaakt en bij maar 1 boeking anwb lidmaatschap vermeld. Volgende dag mail hierover; boeking omgezet, naar retour (goedkoper) en met anwb korting. Vooral het feit dat dit door Greek Ferries zelf is opgemerkt en opgepakt getuigt voor mij van excellente service. Top!!!

Greekferries Club:
Hartelijk dank voor uw enthousiaste review! Wat fijn om te lezen dat uw eerste boeking via Greece Ferries zo positief is verlopen. We zijn blij dat we de boekingen voor u konden optimaliseren tot een voordeligere retourboeking inclusief ANWB-korting. Dat we dit proactief voor u konden signaleren en regelen, maakt dit soort service voor ons extra waardevol. Dank voor uw vertrouwen en graag tot een volgende boeking!

Excellent and smooth service and support from Mr. Trifonopoulos, every recommendation!

I have been in touch by email and got great and super fast support and they have resolved my issue. Thanks a lot for great service.

So efficient both times we have used the Greekferries club .. both times with amendments after the booking with no issues. they are a Yes from us !

Stelios Parlamas is one of the best customer service reps I have ever dealt with!

Greekferries Club:
Thank you so much for your kind words! You are in good hands with Stelios! We wish you a wonderful trip and look forward to being of assistance again in the near future!

Great service, very professional and reliable! Highly recommended!!

Greekferries Club:
We are so pleased you were happy with our services! Please forgive our delayed reaction to your great review. We highly appreciate it and look forward to being of assistance again soon!

After adopting two abandoned puppies we needed to wait 21 days for the rabies antibodies to develop before travelling back to the UK. We also needed a pet cabin and to time our ferry from Igoumenitsa to Ancona perfectly. Stelios Parlamas from Greeferries Club was absolutely fantastic in exploring the options and reserving ferries for us while we decided, which was the best option. Nothing was too much trouble and he went above and beyond. Stelios, you are an absolute star! Thank you. 😍

Highly recommended for excellent service, quick response, personable and professional communication with an exclusive agent. Joining Greekferries Club gives you the opportunity to collect points that translate into discount vouchers one can use during booking. Relatively easy to use online booking tool topped up with customer support over the phone. They've been excellent even during COVID times, where I required several changes/cancellations to my bookings. They even reached out to return money to me when they realized I hadn't used an open ticket bought a year ago!

Greekferries Club:
Thank you Ms Foka! It is our pleasure to be of service! We thank you for entrusting us with your reservation and for taking the time to recommend us to other travellers. We hope to be of assistance again in the near future!

This is a good company to deal with, very competent and informative

Greekferries Club:
Ich bin immer wieder begeistert von dem guten Service und den kompetenten, freundlichen Mitarbeitern. Sehr zu empfehlen!Thank you Peter Winnett ! We are happy to be of service and look forward to being of assistance again soon!

The person who answers you is very competent and good advice I recommend