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Payments

Please select the question relating to your query.

01. Can I book my ticket now and pay at the port on the day of departure?

Unfortunately, not. In order to finalize a reservation through our online booking system or with the assistance of our staff, full payment is required before a reservation code is issued.

02. How can I pay for my reservation?

For online reservations

a. With your credit card (Visa, MasterCard or American Express). In the final step of the booking procedure, you are required to fill in your credit card details. These are transmitted over a secure server directly to our partner bank Eurobank for the charge, without any interference from our end. Your credit card is charged and your ferry reservation is completed.

b. You can also select to pay by bank transfer instead of credit card. Please note, that in this case your reservation will not be complete online. The travel details you have entered will be sent to us as a ‘reservation request’ and one of our associates will contact you with a detailed offer for your trip as well as our bank account details for the payment. If our associate deems that there is not enough time for a bank transfer (due to a short deadline given by the booking system) you may be asked to provide a credit card instead.

Reservations made by phone

You can call us to request an offer for your ferry trip. Our offer will include a deadline (option date) by which you are required to pay for your booking if you wish to confirm. Payment can be made either in cash if you can come to our offices in person, by credit card or by bank transfer (time permitting). Once payment has been received and according to your instructions we will arrange for you to collect your tickets from the port office or send them by registered mail or courier. Reservations over the phone are much easier if you are a Greekferries Club member and your details are already known to us.

03. Can I request a receipt or invoice for my ticket/s?

The actual ticket stub remaining in your hands is the legal receipt (passenger name and ticket value are mentioned on the ticket stub). Once your reservation is complete, you can always use the MY RESERVATION tool from all our websites to access your reservation details using your email address and your reservation code.

If you require an invoice, you must inform us when making your reservation. Either inform the associate helping you with your booking, or state this in the ‘additional info’ box when booking online. Invoices cannot be issued at a later date.

Announcements

Having analyzed the changes and recent developments for 2018 in Greek shipping, Greekferries Club would like to inform its respectable Members and Clients about the following:

Events:

The Company Minoan Lines S.A. announces that today, 26/10/2017, a framework agreement with ATTICA Holdings S.A. was executed in principle, in order to proceed with the transfer of all the shares it currently holds at the company HELLENIC SEAWAYS S.A. (HSW) as well as to the sale of 2 vessels.

More specifically, this framework agreement includes the following individual and interrelated (en bloc) transactions:

  • The sale from Minoan Lines SA to ATTICA Holdings SA of 37,667,504 shares of HELLENIC SEAWAYS S.A.
  • The purchase by a company owned by the Grimaldi Group, the main shareholder of Minoan Lines SA, of the vessel "SUPERFAST XII" that is owned by ATTICA FERRIES MARITIME COMPANY.
  • The purchase by Minoan Lines SA of the vessel “HIGHSPEED 7”, that is owned by HELLENIC SEAWAYS S.A.

The implementation of the agreement is, inter alia, conditional on the approval of the Hellenic Competition Commission and on securing the necessary corporate and other approvals. The aforementioned transactions will be completed upon the acquisition of control of HSW by ATTICA Holdings S.A., for which the latter has submitted a notice to the Hellenic Competition Commission on the grounds of another transaction, which is currently being examined.

Developments:

If and once the Hellenic Competition Commission has approved the agreement (to be decided in February 2018) for the sale of the maritime company HSW and the two vessels Superfast XII and Highspeed 7, major changes are to be expected in relation to schedules and sailings for certain Aegean routes and perhaps some international sailings also.

First of all, the vessel Superfast XII which currently serves the route Piraeus-Rhodes will have to be replaced by another HSW vessel. At the same time Highspeed 7 having passed over to Minoan Lines, will also be missing from the HSW fleet. Another significant development is that the currently competitive ferries of Blue Star Ferries and Hellenic Seaways operating the routes Piraeus-Paros-Naxos-Santorini and Piraeus-Chios-Mytilene, will no longer be competitive as both will belong to Attica Holdings S.A

Today:

The ferry companies in the current state, have started ticket sales, reservations and early booking offers for 2018. The worst scenario for passengers that purchase their tickets now in order to take advantage of the early booking discounts, would be for them to receive a notification later on that their vessel would depart 1-2 hours earlier or later, or that they would be travelling with a different ferry boat of the same company.

We are prepared:

Our company Greekferries Club with 306.000 Members and Clients has taken all necessary measures and is ready to deal with this new situation. All our Members and Clients that booking through our websites www.greekferries.gr www.ferries-booking.com will be informed FREE OF CHARGE and AUTOMATICALLY via SMS and Email regarding any changes affecting their trip. We have developed and implemented a specific software in our booking system for this purpose.

Always at your service,

Greekferries Club