CUSTOMER SUPPORT

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Date

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1.000 + 1 reasons to travel with us!

Celebrate with us!
Celebrate with us!
600months
18.250
days
438.000
hours

and we keep going forward!

We thank you for your trust and for your support!

Α Νew Year has begun! We continue with added experience!

We keep our promises !

We answer all your emails and questions within 3 working hours,but most importantly we answer in your language !

English, French, German, Italian, Spanish, Dutch, Turkish and Greek !
Languages we too speak fluently !
In the new year we aim to make our services even better,
even more efficient and even faster !

We will always be in competition with our ourselves.

That’s a promise !

We wish you many pleasant trips !
The Greekferries Club Team

We reply and confirm bookings within... 3 hours!
Each year, more and more travelers choose us!

The number of our website visitors increases day by day, every by month, all year round.

It is our pleasure to share the secrets of our success with you and thank you for your trust and preference in our services.

In 2018, our websites welcomed 10.000.000 visitors!
That is an average of 27.000 people a day all year round!

Our webpages are always up-to-date with all ferry schedules to Greece and the Greek islands, offering booking services to over 200.000 passengers travelling with us every year.

Thank you for your support.

Each year, more and more travelers choose us!

Your trust in us, urges us, forces us, to evolve and become better!

Our target is:

The services we provide must match the money you pay us as well as exceed your expectations.
We always keep our promises!

For many years now, we assist you in your own language! Our staff, our valued associates, a team with many years of experience in ferry travel and reservations, replies to your emails in your own language at mother tongue level. (English, German, Italian, Dutch, French, Spanish, Turkish and Greek.)

Each year, more and more travelers choose us!

Benefit from the offers, discounts and privileges enjoyed by all Greekferries Club members!
Travel with us and... win !

No matter which ferry company or ferry you choose for your trip…
you always win with Greekferries Club!

Become a Member today !
No registration or annual fees! No subscriptions!
No hidden charges! No cost whatsoever!

Learn more and... tell your friends !

www.bonuspermile.gr

7th consecutive year, Νo 1 Partner of Minoan Lines !

We thank you all!

We would like to thank all our members and our esteemed clients, -everyone who contributed with their unwavering trust in our services- and helped us reach the point where “Greekferries Club sa” has been awarded for the 7th consecutive year by Minoan Lines
as their:

«Top Sales Associate for
individual passenger and vehicle ticket sales
on the company’s international lines»

20 Years continuous Cooperation (1994-2014)
with Superfast Ferries and Blue Star Ferries!

From 1994 and for almost 15 years our company Greekferries Club, cooperated as a premium sales agent (central agent) of Superfast Ferries and Blue Star Ferries
in Crete. We continue our excellent cooperation to this day with the company’s new joint venture with Anek Lines.

Milestones. Greekferries Club offers unique services!
Since 2017 - WE PRODUCE OUR OWN ENERGY FROM THE SUN!

Finally ... we did it! Despite the economic crisis in Greece our company "Eco World SA – Greekferries Club" succeeded to...beat the bureaucracy in our country after long persistent efforts. We got licensed and installed solar panels in our building's roof. Enough to produce the energy we consume from the sun.
See more at https://greekferries-club.gr/company/ecology/.

2016 - 2017 - NEW SERVICE

One-day excursion cruises throughout Greece. The planning of a new service has begun and we hope it will be available for everyone soon. Our aim is to help enrich your holiday with experiences, adventures, fishing, swimming and adding fantastic photos to your photo album. You will travel to unique destinations and virgin beaches that you cannot see when traveling by car.
All this here: www.greek-cruises.gr. When it is ready.

2015 - NEW SERVICE

Our clients now have access to their booking and travel details wherever they are. With our new service MY RESERVATION they can view, print our or email their booking confirmation whenever they need.

2015 - NEW PARTNERSHIPS

Our company Greekferries Club has built its privately owned office building (approx 1000sq.m) Unfotunately, our offices are no longer large enough to accommodate all the associates we need to support our growing clientele and all our services. Instead of expanding our office spaces, we decided to create Affiliate Partnerships. We offer a rewarding commission-based cooperation scheme to anyone connected to travel and tourism in Greece and is interested in working with us.
Learn more here: www.greece-unlimited.com

2014 - COMBINATION OF NEW SERVICES

We extend our services, booking and issuing ferry tickets, both outside Greece and to the Greek islands. We now operate throughout the whole Mediterranean.
See more at our site: ferries-booking.com.

2013 - EXPANDING OUR SERVICES

We extended our ferry booking services to the entire Mediterranean! Our members and clients can now travel with us to Spain, Morocco, Tunis, France, Italy etc. Through our new website ferries-booking.com.
One more service for schedules, availability and online ferry reservations!

2012 - WEB SERVICES

Complete online services for your travel by ferry. Availability and ticket prices for all international and domestic ferry routes, with all ferry companies.
Instant information in real time!

2011 - FROM 12 to 6 HOURS!

We succeeded to reduce our average response time from 12 hours in 2008 to only 6 hours!
Today our average response time is only 3 working hours!

2010 - BONUS per MILE

A brand NEW Member Loyalty Reward Programme by Greekferries Club! Our Bonus per Mile members collect ‘nautical miles’ every time they book with us and these miles convert into bonuses and money. Learn more here: www.bonuspermile.gr

2009 - PASSENGER TO PASSENGER

Passengers that travelled by ferry to Greece and the Greek islands comment and rate the services and facilities of the ferry companies they used.

2008 - GREEKFERRIES TRAVELERS TOOLS

When arriving in our websites, visitors can find all the information they need for their trip from our compare rates system. By specifying their travel dates and routes they can see all departures, by all ferry companies, including schedules and prices per ferry and ferry company. All at a glance! We created an automatic price comparison engine for your ferry reservations!

Greekferries Club Customer Reviews and Ratings

See what our customers say about our booking platform and the level of customer service we provide

Google

4.9 / 5

1142 Reviews

Facebook

405 Users

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Cost of Ferry tickets

Please select the question relating to your query.

The price indicated on your ferry ticket is the FINAL SET TICKET PRICE. The ticket price is the SAME regardless of the vendor –your ticket costs the same even when purchasing it from the ferry company or a travel agency- and your location.

Whether you purchase your ticket in Greece, another European country or even outside Europe, the cost of your ticket is exactly the same.

This price may include discounts you are entitled to, but these discounts and offers are also predefined and apply to everyone that meets the specific criteria, regardless of where they book their tickets from.

The value of your ticket is directly connected to the pricing policy of the ferry company. Prices are relevant to the route, accommodation category and seasonality (low, mid and high season).

Return trip tickets usually include a discount on the inbound ticket. Ferry companies who do not offer return trip discounts only have one price per category per season in their pricelist.

By Express Registered Mail*:
Within Greece€105 - 8 working days
Europe€1710 - 14 working days
Non-European countries€2515 - 20 working days
* We are not liable for any mistakes or delays by the postal services.
By Courier:
Within Greece€171 - 2 working days
Europe€252 - 3 working days
Non-European countries€323 - 4 working days

GREEK ISLAND FERRY ROUTES
For reservations to the Greek islands, the following additional charges apply:

Greek island reservations
with total ticket cost
Greekferries Club – Service Fee
Non-MembersMembers -50%
Up to 50 €5 €2.5 €
From 51 €10 €5 €

The Service Fee is charged once for all domestic reservations you make through our websites within 24h. Any additional service fees charged within this time period will be refunded to your credit card immediately.

ΙΝΤΕRNATIONAL ROUTES

You are only requested to pay the ticket value as shown in our offer and on your ticket/s and which will include any discount and/or offer you are entitled to and is valid at the time of booking.

Only for international route reservation with Anek-Superfast Ferries

The unfavorable economic situation in Greece has dramatically affected maritime transports. Some Greek ferry companies have been forced, as they claim, to make joint ventures and cut costs in order to survive, starting with the reduction of their commissions towards partner agencies.

The joint venture of Anek Lines and Superfast Ferries has dramatically reduced the profit rate of our cooperation in the last 3 years. In January 2012 we accepted a reduction of 30%. A year and a half later, in May 2014, our commission was reduced yet again, this time by another 23%!

They continue this policy to this day employing new methods for cost reduction, such as the addition of fuel surcharges regardless of the decrease in oil prices, for the sole purpose of minimizing their partners’ earnings. This surcharge is collected by the partner agencies, but not only is no commission is earned, we are also burdened with the credit card commissions that arise from these amounts and have to pay for them out of our own ‘pockets’.

Our company Greekferries Club SA, is admittedly one of the biggest partners of Anek Lines and Superfast Ferries. Unfortunately the extreme reduction of commissions imposed on us no longer covers the expenses and salaries of our qualified employees, responsible for the sales and promotion of this joint collaboration.

In order to continue providing the current level of reliable services to our trusting and demanding customers as well as the 300,000 Greekferries Club members in 7 different languages, we are forced to apply a service fee to sales with the above mentioned companies. (For reservations with other companies where our commission has not been reduced, no service fees apply).

Our charges are as follows:

Reservations with
a total cost of
Greekferries Club - Bonus per Mile
Non-MembersMembers up to -50%
Up to 150 €10 €5 €
151 € - 500 €15 €7.5 €
Over 501 €20 €15 €

Only for international route reservation with Minoan Lines – Grimaldi Group

Ferry reservations with Minoan Lines / Grimaldi Group,for the international routes Italy-Greece-Italy.

Our Travel Organization, our company, has cooperated successfully and continuously with Minoan Lines for over 40 years.
Unfortunately, the circumstances in recent years including the pandemic period, have brough about dramatic repercussionsfor the travel industry in general, but even more so for travel by ferry.
The new conditions required extensive and repeated support and updating of our customers who had already madetravel arrangements for 2020 and 2021, and were confronted with the difficulties and restrictions that resulted from Covid-19.
Furthermore, the unreasonably frequent changes of itineraries, schedules and ships, requires our team to attend to eachbooking 10-15 times.
Unfortunately, in 2021 we were once again called upon to amend all bookings, due to the fact that Minoan Lines-Grimaldi Groupdecided unexpectedly to replace their entire fleet long after initial schedules had been announced.
In order for us to maintain the quality of services -in 8 different languages- that our 1.000.000 repeater customers andover 300.000 Greekferries Club member are accustomed to, we are forced to request a service fee for our bookings withMinoan Lines-Grimaldi Group.
The following charges will apply from today onwards:

Bookings with a
total cost of
Greekferries Club - Bonus per Mile
Non-MembersMembers up to -50%
Up to 150 €15 €7.5 €
Over 150 €20 €15 €

If you are not a member of the ‘Bonus per Μile’ Program, join today! No expenses, fees or obligations! To register, visit www.bonuspermile.gr!

MANAGMENT FEE
For payments carried out via bank transfer, Visa, Mastercard, American Express or Diners Card a 1,2% processing fee is applied to the total cost.

Why book with Greekferries Club

Simple. We are here for you every step of the way.

The Greekferries <br>Booking Engine

The Greekferries
Booking Engine

Enter your ferry routes and travel dates and we guide you from there. Find all schedules, availability and prices and book your ferry tickets in three simple steps!

The Best Ferry Ticket Price

The Best Ferry Ticket Price

We include all the discounts you are entitled to. You don’t have to do any research!

The Secure Payments

The Secure Payments

Our payment gateway is fully compliant with the PSD2 SCA / EMV 3-D Secure 2.0 directives and guidelines.

The Chat Service

The Chat Service

If you encounter any difficulty or simply have a question, use the chat service in our booking engine and we’ll be happy to help!

YOUR Personal<br>Ferry Booking Expert

YOUR Personal
Ferry Booking Expert

Whether you complete your booking online or ask for our assistance, you will be paired with an experienced agent who speaks your language fluently.